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Payment
Methods.
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BY TELEPHONE
You can either pay on
line via this website, or contact
me direct on Tel. 029 20850501 between 10 a.m. to 7.30 p.m.
& make a card payment over the 'phone.
I am a sole trader so the surest time to
catch me in is after 6 p.m!
But please, not after 7.30pm!!!
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BY
WEBSITE SHOPPING CART
*Most major cards accepted.
*Cheques are also accepted:
Please
e-mail me for further information.
Many thanks, don't hesitate to contact me
in the
event of any further questions.
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DELIVERIES
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Combined Postage:
Rates
are charged automatically according to the total
weigh of your order.
For example a typical Green man would weigh around
4kg = £8.50.
Two Green men
would be 8 kg = £9.20
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Delivery Details U.K:
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I am based in the Cardiff
area.
You are welcome to inspect items before purchase by prior appointment.
Deliveries within U.K. Mainland are mostly via A.P.C.
Smaller items via the Royal Mail.
I have found A.P.C. to not necessarily be the cheapest option, but their
record
of safe delivery has been impressive.
For larger, heavier items, e.g. "Bar-Lgura" Gargoyle I use A.P.C.
"Security" Service.
This provides an additional level of care for these items.
Unfortunately A.P.C. do not offer a service outside of the U.K. mainland.
For that reason I
am not able to provide deliveries
abroad or U.K. outside of the mainland area.
Unfortunately this includes the Channel Islands and Ireland.
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Delivery Times
I send goods out A.S.A.P. normally within 7 to 10 days. However
please bear in mind
that these items are hand crafted & there can be a slight delay over
this time, depending
on what the item is. Please don't hesitate to contact
me to discuss your order.
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CONDITIONS
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Returns
Policy/Damaged Goods:
I offer a "No Quibble" returns policy.
In the unlikely event that you wish to return your item and
obtain a full refund please undertake the following procedure:
*Contact me within seven
days after the delivery.
*Return the item to me.
*On receipt of the goods I will refund your purchase or replace item.
Damage in transit is rare, if it does happen, please don't
worry,
you are fully protected and a replacement will be provided.
"Sorry,
I cannot offer this returns facility to areas outside of U.K.
Mainland, unless buyer prepared to meet all postage
costs".
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Accuracy of Appearance:
Please note: Most of the objects sold on
my website are hand made.
Every effort is made to produce a finished item as
close as possible to the ones displayed on the site.
However each one is unique and there may be al variation in
colour etc.
You are purchasing a unique, hand crafted product, not a mass production
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